faq
Q- How does Kurta House work?
Kurta House is an online based wholesaler trading in men's clothing in India. First of all customer need to sign up/log in on website. We provide a platform to retailer to purchase best products at wholesale rate from us. As soon as customer places order on our web site, Customer will get an email confirmation for that particular order.
Q- Is it safe to buy from Kurta House ?
Yes. It is the safest way to buy products on Kurta House. So if for some reason you place an order and you never get your products then Kurta House accepts full liability. Afterward, they handle dispute you. Kurta House wants to create an easy and safe buying experience for the customer.
Kurta House has 6 years of experience and without failure providing best service to customer across the world. Check our Q- How to order?
Kurta House provides two types of order processing.
A. Online order (E.g. Add to cart and follow the steps)
Q- What products does Kurta House have?
A. Kurta
B. Kurta Pajama
C. Waistcoat (Jacket)
Q- How to pay?
Kurta House online modes for payment. Such as,
A. Razorpay Payment
B. Cash on delivery(COD)
D. Card Payment(Credit card/debit cards, Visa, Master card, Maestro cards etc.)
Q- How does Kurta House shipping work?
Kurta House Shipping varies and depends upon the weight of parcel and delivery location.
Q- Who are the shipping partners associated with Kurta House ?
Kurta House is associated with many of the logistic partners.
A. India Post
B. FedEx
C. Shiproket
D. Xpressbeas
E. Delhivery
F. Mahavir Courier Service
G. DHL
I. Local Transport
Q- Does Kurta House provide Tailoring Facility?
Yes. Kurta House provides custom stitching options for the only product purchased from us. Customer need to pay the total amount for catalog and stitching charges first then after we will able to put your order in stitching.
Q- How long do items take time to ship?
Generally, not all the products you ordered are ready to ship. If some product is upcoming then it will take 8-10 days to get ready. After dispatching the product it depends on logistic which you have selected. (e.g. In India post it will take 10-12 business days to get your parcel delivered delivered, FedEx takes 6 to 7 business days in India.)
Q- Which currency is accepted for payment?
Kurta House accepts payment only in Indian rupees. If Customer is from foreign country our customer executive will help you out for converting currency in Indian rupees then customer can proceed for bank transfer.
Q- What if product goes out of stock?
If the item is out of stock and you try to order that product, the website will not let you do so. But In some cases, after placing an order the product goes out of stock the amount you paid will be refunded to you. Otherwise you can also select other catalog.
Q- Can I cancel my order and ask about refund?
Yes. We issue store credit which can be used for any future purchases. But in some Case, we refund only catalog amount.
(NOTE - Amount refund will be done with in 3-4 Business days)
Q- My country is not in your list. Does it mean that you do not ship over there?
Mostly we have all countries in our list but in case if it is not in list please contact our customer care executive on suratkurtahouse@gmail.com, otherwise you can place order manually on +91 7777983579
Q- What is the estimated weight for my product?
Every product has its approximate weight on the website's description panel.
Q- How to track an order?
After dispatching your goods we will provide a tracking id via e-mail or whatsApp to customer. For any help related to tracking number you can contact on +91 7777983579.
Q- Can anyone buy from Kurta House?
Yes. Anyone can order from Kurta House. Kurta House is Surat based company where a single person can order directly from us in wholesale .
Q- How do I return defected/wrong product? What is the process?
You can mail us at suratkurtahouse@gmail.com or call us on +91-7777983579 and our returns team will help you with the procedure to get the items back to us. Once we receive the package we will email you the full store credit voucher to purchase any other product from the website. It takes 15-20 business days to complete the process of refund through NEFT or same mode of payment. Also, the exchange will be done only once, after that no exchange or return can be done.
Q- Do you provide warranty/guarantee for merchandise?
All our products are authentic and sourced directly from the vendors. In case you received a damaged piece we will give refund or replacement of that piece. If replacement is not possible then we will refund amount of that piece.There is no extra warranty associated with the products. If there is any it will be mentioned on the product page.
Company's Structure:
We are wholesaler and exporter of India wear Men's clothing like Kurta, Kurta Pajama, waistcoat (Jacket) etc. we have 200+ brand catalogs at best company rate.
Benefits:
Shipping Method:
We will try to deliver parcel with best service provider with in lowest rate and less time than other supplier.
Stitching Benefits:
We provide our all customers self customization stitching service on catalogs bought from us. To know more about stitching rates please talk to our company's sales executive.
Taxes & Duties:
For international customers we send the package, but if the custom is applied for that country it needed to be paid by the customer and take the delivery for same. Company is not liable for any custom duties. Customer duties depends upon your nation rules and regulations. The information about customs, if applied will be informed via e-mail/call.
Contact us:
If customer has any issues regarding our product and services please write us on: suratkurtahouse@gmail.com
Our executive's WhatsApp number: +91 7777983579
Kurta House is an online based wholesaler trading in men's clothing in India. First of all customer need to sign up/log in on website. We provide a platform to retailer to purchase best products at wholesale rate from us. As soon as customer places order on our web site, Customer will get an email confirmation for that particular order.
Q- Is it safe to buy from Kurta House ?
Yes. It is the safest way to buy products on Kurta House. So if for some reason you place an order and you never get your products then Kurta House accepts full liability. Afterward, they handle dispute you. Kurta House wants to create an easy and safe buying experience for the customer.
Kurta House has 6 years of experience and without failure providing best service to customer across the world. Check our Q- How to order?
Kurta House provides two types of order processing.
A. Online order (E.g. Add to cart and follow the steps)
Q- What products does Kurta House have?
A. Kurta
B. Kurta Pajama
C. Waistcoat (Jacket)
Q- How to pay?
Kurta House online modes for payment. Such as,
A. Razorpay Payment
B. Cash on delivery(COD)
D. Card Payment(Credit card/debit cards, Visa, Master card, Maestro cards etc.)
Q- How does Kurta House shipping work?
Kurta House Shipping varies and depends upon the weight of parcel and delivery location.
Q- Who are the shipping partners associated with Kurta House ?
Kurta House is associated with many of the logistic partners.
A. India Post
B. FedEx
C. Shiproket
D. Xpressbeas
E. Delhivery
F. Mahavir Courier Service
G. DHL
I. Local Transport
Q- Does Kurta House provide Tailoring Facility?
Yes. Kurta House provides custom stitching options for the only product purchased from us. Customer need to pay the total amount for catalog and stitching charges first then after we will able to put your order in stitching.
Q- How long do items take time to ship?
Generally, not all the products you ordered are ready to ship. If some product is upcoming then it will take 8-10 days to get ready. After dispatching the product it depends on logistic which you have selected. (e.g. In India post it will take 10-12 business days to get your parcel delivered delivered, FedEx takes 6 to 7 business days in India.)
Q- Which currency is accepted for payment?
Kurta House accepts payment only in Indian rupees. If Customer is from foreign country our customer executive will help you out for converting currency in Indian rupees then customer can proceed for bank transfer.
Q- What if product goes out of stock?
If the item is out of stock and you try to order that product, the website will not let you do so. But In some cases, after placing an order the product goes out of stock the amount you paid will be refunded to you. Otherwise you can also select other catalog.
Q- Can I cancel my order and ask about refund?
Yes. We issue store credit which can be used for any future purchases. But in some Case, we refund only catalog amount.
(NOTE - Amount refund will be done with in 3-4 Business days)
Q- My country is not in your list. Does it mean that you do not ship over there?
Mostly we have all countries in our list but in case if it is not in list please contact our customer care executive on suratkurtahouse@gmail.com, otherwise you can place order manually on +91 7777983579
Q- What is the estimated weight for my product?
Every product has its approximate weight on the website's description panel.
Q- How to track an order?
After dispatching your goods we will provide a tracking id via e-mail or whatsApp to customer. For any help related to tracking number you can contact on +91 7777983579.
Q- Can anyone buy from Kurta House?
Yes. Anyone can order from Kurta House. Kurta House is Surat based company where a single person can order directly from us in wholesale .
Q- How do I return defected/wrong product? What is the process?
You can mail us at suratkurtahouse@gmail.com or call us on +91-7777983579 and our returns team will help you with the procedure to get the items back to us. Once we receive the package we will email you the full store credit voucher to purchase any other product from the website. It takes 15-20 business days to complete the process of refund through NEFT or same mode of payment. Also, the exchange will be done only once, after that no exchange or return can be done.
Q- Do you provide warranty/guarantee for merchandise?
All our products are authentic and sourced directly from the vendors. In case you received a damaged piece we will give refund or replacement of that piece. If replacement is not possible then we will refund amount of that piece.There is no extra warranty associated with the products. If there is any it will be mentioned on the product page.
Company's Structure:
We are wholesaler and exporter of India wear Men's clothing like Kurta, Kurta Pajama, waistcoat (Jacket) etc. we have 200+ brand catalogs at best company rate.
Benefits:
Shipping Method:
We will try to deliver parcel with best service provider with in lowest rate and less time than other supplier.
Stitching Benefits:
We provide our all customers self customization stitching service on catalogs bought from us. To know more about stitching rates please talk to our company's sales executive.
Taxes & Duties:
For international customers we send the package, but if the custom is applied for that country it needed to be paid by the customer and take the delivery for same. Company is not liable for any custom duties. Customer duties depends upon your nation rules and regulations. The information about customs, if applied will be informed via e-mail/call.
Contact us:
If customer has any issues regarding our product and services please write us on: suratkurtahouse@gmail.com
Our executive's WhatsApp number: +91 7777983579